Testimonials


Below are a few testimonials for us, kindly provided by some of our clients. We value any feedback so please get in touch if you would like to comment on our services.

12 years ago I took my first dog (Scorcher) to them and they were able to individually cremate her and give her back the same day. When my elderly dog (Alaska) recently needed helping to the rainbow bridge I knew I wanted to do the same thing I did 12 years ago.

I called up and they were super helpful, I had to have her with them by 12 noon if I wanted her back the same day, after 15 years of being by my side it didn’t feel right to come home without her.

They had a great variety of urns and even managed to fit the long inscription I wanted onto her beautiful plaque.

They treated her body with respect and dignity. They even allowed us a little time with her in their memorial room.

It’s a sad and unpleasant time but Leyland Pet Crematorium made it a little less unpleasant. It was nice to be with Alaska the entire time until her cremation and to be able to come home with her.

Thank you for everything, both 12 years ago and now.

 

Emma Crossan - Owner

I lost my two bunnies within a fortnight of each other. When I lost my first darling boy my vet wasn’t very understanding at all. I contacted the crematorium to make sure Bobby was ok and Zoe reassured me that he was. He hadn’t arrived in a coffin (despite vet assurances that he would) and Zoe treated him like the amazing boy he was. We managed to get a coffin for him and I spent time with him before I had to say goodbye. Zoe was there for the whole procedure and was totally understanding.

I then lost my beautiful girl two weeks later. Zoe sent me a really lovely email when I contacted her and she made me feel totally reassured that she would make sure my Billie was looked after. She even checked on her for me to make sure her coffin wasn’t too small and stroked her and spoke to her. I trusted her 100% and did all she could to make the worst situation as bearable as it could be.

I would never “recommend” using this service because it’s heartbreaking losing a fur baby, but Zoe at least made me feel reassured that they were treated with love and respect, which was all I could ask at such an awful time. I can’t ever thank Zoe enough.

 

Emily Mumford - Owner

We cannot praise, or thank, Anthony and Jacqui at Lime Kiln Farm enough, for the final farewell they gave to our dearly missed, much loved Yorkshire terrier Aspen.

The empathy, care, respect and dignity shown to us, gave us so much comfort on such a heartbreaking day.

We had time to prepare for this day, and wanted Aspen's final journey to be a dignified and respectful one.

We saw the details for Lime Kiln Farm and contacted Anthony, who explained their services, he was very compassionate, patient, and helpful.

Knowing that we would be bringing Aspen's ashes home with us on the same day was of great comfort.

A massive thank you to Jacqui, who made a very difficult day, very calm, peaceful and reassuring, for which I will be forever grateful.

For pet owners facing this final journey, I highly recommend the caring services of Lime Kiln Farm.

 

Mel - Owner

Highly recommend this place Kassi fell ill while we were away in Keswick. Unfortunately two days later Kassi passed away on 16/10/24 .We made arrangements with P C.S. to have Kassi cremated and they were very understanding to our requirements. When we got to P.C.S Doncaster they lifted Kassi out of the car with due care and attention. They laid Kassi in chapel of rest surrounded by flowers and said to Jean and I to take as much time as we required to say our final goodbyes. There was also a book of remembrance to write in to share our memories and say a few things about Kassi. We knew Kassi was in Safe hands with PCS and proceeded to make a decision on products for Kassi ashes and paw print box/photo. Wide selection available. The staff were very understanding and very helpful in helping us select in this difficult time. We collected Kassi the next day to a very sympathetic staff members. We were asked if we wanted to donate the blankets Kassi was wrapped in to the Mayflower rescue centre which we thought was very kind of them to think of alive dogs too. There is also a memory tree to hang a love heart and write something on it about your pets. All they ask is £1 donation for Mayflower rescue centre. We donated as it's a great cause. Finally we would like to say a MASSIVE THANK YOU to the team at PCS Doncaster for your time, effort, support and care.

Aidan Powell - Owner

First class service received today, caring, understanding, staff excellent. Took care of my auld Bailey boy. Wee Jinty (owner’s wee dog) was a friendly welcome distraction ❤️ Thank you x

 

Shirley Russell - Owner

I cannot thank Leyland enough it wasn’t straight forward till I contacted this crem and they were amazing from start to finish and now I have my Poppy with me were ever I go amazing staff I will definitely be using them again when the time comes.

 

Nickability - Owner

Great service from Grant, who looked after our Oscar from start to finish, he showed lots of empathy and was very caring, he showed us the brochure and explained everything we needed to know, thank you Grant for helping us through this heart breaking time losing our beloved dog Oscar.

 

Paul Spencer - Owner

I can’t recommend this place enough, amazing staff and a beautiful place.

The best part is we had our baby girl back home within 24 hours.

Thank you for taking care of Kitty.

 

Kymberley Davies - Owner

Can’t speak highly enough about the kind and compassionate experience I had with this company.

I changed my mind to have an individual cremation for my baby boy Henri. Adam went above and beyond and made this heartbreaking time a little bit easier.

Very grateful to have him home with me.

 

Jtt T - Owner

From initial telephone contact to arrival at the Pet Crematorium we just felt comforted by the professional yet relaxed caring manner of our conversation.

Upon arrival our thoughts were 100% on the mark.

When you see the pet canvases in the reception and viewing room and meet the staff we really knew that our Paterdal Poppy would be given the care and attention you would want for your beloved pet. You are really made to feel at ease and to take the time you need.

We could never thank the staff enough especially Lesley and David, who we feel went above and beyond our expectations.

Thank you

 

Neil Mc Kechnie - Owner

We would like to express our eternal thanks to the wonderful, professional, kind and compassionate staff at Surrey Pet Cemetery and Crematorium, and in particular Claire Vidler.

During a phone call, Claire sensed my desperation and offered us the opportunity to see our beautiful girl one last time in the crematorium's viewing room.

The staff were so dignified and respectful of our needs, and although it was one of the most difficult things we've ever done, has provided us with closure and peace of mind that would never otherwise have happened.

Our baby's cremains urn, the pawprints and presentation were beyond beautiful. This company has provided light and compassion in our darkest of days.

Thank you, from the bottom of our hearts...and in particular, thank you Claire.

 

Max Harris - Owner

My beautiful boy Badger had to be put to sleep and I was adamant I wanted him cremated and home with me, Rob was fantastic, really understanding and caring. It’s such a beautiful place to leave your beloved furkid. There is even a Chapel of Rest to say your last goodbyes. I was able to pick my boy up the next day and it’s such a comfort to have him home. Thank you so much Rob.

 

Deb Reavley - Owner