Testimonials

Excellent attention and caring attitude. Have now also collected my silver heart paw print and name necklace, which is beautiful. Thank you.

Thank u Adam if I could give u more stars I would …..Thank -u Xx

My pet rabbit Dexter tragically and unexpectedly passed away a couple of weeks ago and the crematorium suggested by my vets was way too expensive and lots of hidden fees so I looked for an alternative and I found Surrey pet crematorium and I’m so pleased I chose them!

I was well looked after when I brought Dexter over and had a consultation in a private room and the lady looking after me was so lovely! I was asked if I wanted some private time with him before I turned him over and I then left! Later that evening I got a call saying he was ready to be picked up! And I hadn’t ordered the same day cremation option so I was super impressed!

The road outside the crematorium was unfortunately closed due to an oil spill for a while so I wasn’t able to pick him up until today but everyone has been so lovely assured me there was no problem at all!

I’m so happy I chose this service, I was quoted the correct amount and everything was included in the price with no hidden fees (I picked a scatter box, the urns etc were obviously more)… super friendly staff and yes I’m very happy with my experience and would recommend!

We are extremely grateful to all staff at PCS. At such a difficult time, they really did help us get through this. They saw us quickly where we were offered time with Binx, given all of the information required and we felt they were very compassionate during the whole process.

We weren't sure if a paw print was possible due to the circumstances of the death but the staff at PCS said they'd try. I can't put into words how much this meant to us, just the fact that they were wanting to attempt it for us was enough but they were also successful and now we have an amazing ink print and impression.

Thanks so so much!

We lost our beautiful little Edna Pug on 25th November 2023 she was my baby and meant the world to us she left a huge hole in our hearts that will never be filled. Our vets recommend PCS and initially we chose the mahogany casket but a couple of days later we discovered that there was a resin pug urn and it fitted perfectly as a beautiful reminder of Edna. We telephoned to ask if we could change the order and the lady on the telephone was really lovely and caring. She also comforted us and put our mind at rest as she knew exactly who Edna was and that she was a Pug she also told us that she was wrapped up in her blanket. It is such a traumatic experience to lose a beautiful member of the family and in particular a fur baby. A week later we received Ena back and she was carefully packaged in a box with inner polystyrene and I was so touched to see a sympathy card what really touched me and made me so comforted was how PCS included in the card that Edna had been 'individually' cremated I cannot begin to tell you how much this meant to me it comforted me beyond belief... I now have peace of mind knowing that I have all of my gorgeous baby girl. Thank you from the bottom of my heart. Thank you xxx

We sadly lost our beloved GSD Logan on 23/01/2024. The service I received from PCS Doncaster has been 1st class. They collected him from home where he passed overnight. Our GSD was a big lad (45kg), the team that collected him were brilliant. They started by giving condolences before reassure me that they would look after him. Logan had moved off the blanket he usually laid on and we were unable to get it back under him, we told them to take the rug he was on, they offered to bring it back but we said no not to bother.

Today we have been to collect our boy and was presented with a beautiful box, inside was the wooden box we had selected. But to our surprise we also received a lock of Logan’s fur as well as a beautiful paw print which we can add a picture of Logan to. This was accompanied by a certificate to confirm Logan had been individually cremated. It is stunning and so reassuring. Their attention to detail is second to none. I would recommend it to anyone who has lost their fur baby!! First class throughout!!!

I can't recommend These enough. My chinchilla Ivy passed away recently and I sent an email asking if I could get her cremated and how much it would be I got a response very quickly and had her in the next day. I was greeted by Angela and she explained everything to me and let me say goodbye to Ivy before they took her off and I was able to pick her up the next day I’m very happy to have my girl home with me in such a short amount of time aswell thank you guys again I really appreciate everybody’s help.

Just wanted to express my heartfelt thanks, we brought our dog Angel for drop off last Tuesday, and as a vet nurse at Vets4Pets Pitsea I can honestly say it was a lovely experience- as much as it can be; for my husband who was devastated. Not only that but to go above and beyond with extra pawprints and her plaque included separately was unexpected. Please pass our thanks on and for looking after our cat in the same week.

Thank you all at PCS Aryshire for looking after my Mindy and me when I phoned to speak about the process. Love to you all. Lara xxxx 

If your beloved pet has passed away please please make sure you contact this amazing place. I can’t tell you how wonderful our beautiful girl was gently taken care of, and cremated with dignity. They have a beautiful Chapel where your precious baby can be laid so you can say your final good byes.

Our girls ashes were ready for collection just after midday the very next day.

I can’t speak highly enough of the lady who helped us, she couldn’t do enough for us.

Please check them out.

Ruby says thank you, and so do we ❤️

I can't thank summerleaze enough for their help. While I was on holiday my darling pug Skye passed away.. in a panic I didn't know what to do.. when I spoke to the staff they were so understanding.. they arranged for my auntie to take Skye up to the crematorium. I expressed that I wanted to pick her up myself when I was home and it was no trouble at all.. the woman I spoke to on the phone was absolutely lovel... Massive thank you to the team for helping in such a awful and heartbreaking situation

Cannot fault the service I personally received. My poor girl passed away and I called them on the Saturday, they were closed. I left a voice message and received a call back within 20mins. Angie explained that there was a quick turn around on cremations but went to check if my girl had been done... Thankfully she hadn't and I was booked in to go and see her the following week.

I arrived and was taken into a room and had a conversation with Angie about how she would be when I saw her and about my girl and her life... I didn't feel rushed.. I felt that my girl and I were heard.

When I was ready I was taken to see my girl, the layout was beautiful more so than I had thought it could be. Beautiful and respectful again I was not rushed I had as much time as I needed with

When I was ready I let Angie know and Angie did what she she needed to do to start the cremation. I took myself for a drive and came back and sat in a waiting room, wrote in the book of remembrance and waited for my girls ashes.

When she was ready she was beautifully presented with the bits that had been purchased and another conversation had. Again not rushed.

I can't thank Angie enough for making such a hard day just a tiny bit better. Angie was human, she wasn't reading a script... Yes she's trained to do a job but as I said to Angie I could see emotion in her eyes they were glazed over when we were talking. Giving Angie a box of chocolates and a thank you card doesn't seem enough, in the nicest way I hope I don't have to use the services again. But if I did I would have no qualms.

Thank you from the bottom of my heart for taking care of Narla for me.